¡Vas!
Communication Strategy for Mexican Youth
The World Bank along with the Ministry of Social Development in Mexico commissioned this project to provide resources and guidance to adolescents at risk of dropping-out of middle school.
What is ¡Vas!?
The Secretariat of Welfare in Mexico, formerly, Ministry of Social Development, launched a call for proposals to guide adolescents at risk to dropping-out of middle school.
I had the opportunity to spearhead a highly competitive process on behalf of Nao Kids, a studio specializing in children’s media design. After several rounds of pitches, we were commissioned with the project. My role as a project & product manager and UX Designer started in 2009 and continued until 2011.
This project had a strong research component including qualitative and quantitative data analysis. In the inspiration phase we conducted photo and video ethnographies with teens in three of the poorest communities in the country: Cochoapa, Guerrero; Santa María Chilchota, Oaxaca; and Ecatepec, Estado de México. During the ideation phase, I facilitated generative sessions in several locations in the north, center, and south parts of the country. Finally, we prototyped a website ¡Vas! (Go!) that included information and opportunities for the Mexican Youth with filters according age, location, and academic or employment status. We connected with several organizations to address issues that impact the development and well being of young people such as teen pregnancy, drug use, domestic violence, etc. Several user testing sessions allowed us to refine both the content and graphics and was positively accepted once it was launched. The project was recognized internationally as one of the 20 Best Practices in Public Policy for the Youth in Ibero-America by OIJ, PNUD, UNFPA, CEPAL and UNESCO..



Goals and Objectives
To offer alternatives for personal and professional growth for adolescents in underserved communities in Mexico.
Objectives:
To create a communication channel between teens and the various initiatives and opportunities available to them.
To present content in a relevant way and create a great user experience.
To condense great amounts of information inside of the lightest possible website..
Constraints
Tons of information detailing the challenges of teenagers in underserved communities.
Funding for maintenance was subject to political changes.
The product was not part of the national education curriculum, thus we needed to figure out how to drive teens to the site and to keep them engaged. The client and my team agreed that we wanted this site to be used by teens and thus, the deliverable included recommendations on how and where to promote the site.
Team
Executive Producer/ (Client) - SEDESOL
CEO Nao Kids - Mariana Cano
Executive Producer (Internal) - Patricia Arriaga
Product Manager/UX Researcher - That's me! Rocío Almanza Guillén
Project Manager 2 - Bárbara Mancilla
Research Assistant - Brenda L.
Research Assistant - Luz A.
Graphic Design - Alejandra Portilla, Mónica Jardines, Gabriela Reygadas
Accounting/Admin - Karla Martínez
Developer - Alejandro Ramírez
